Privacy Policy

Last updated: 15th January 2026

1. Introduction

CryptoNexis Ltd ("we", "our", or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and services. We are the data controller for the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Data We Collect

The data we collect includes personal information you provide directly to us and information we collect automatically when you use our services. We collect the following types of personal data:

• Contact Information: Name, email address, phone number, company name, and job title when you contact us or request information
• Account Information: Username, password, and account preferences for our platform users
• Technical Information: IP address, browser type, device information, and usage data collected through cookies and analytics tools
• Communication Data: Records of correspondence when you contact us for support or enquiries
• Marketing Preferences: Your preferences regarding marketing communications and newsletter subscriptions

3. How We Use Your Information

We use your personal data for the following purposes based on legitimate interests, contractual necessity, or your consent:

• Service Provision: To provide our restaurant analytics platform and related services
• Customer Support: To respond to your enquiries and provide technical assistance
• Account Management: To create and manage your account and provide personalised services
• Communication: To send important updates about our services and respond to your communications
• Marketing: To send you relevant marketing communications with your consent
• Analytics: To understand how our website and services are used and improve our offerings
• Legal Compliance: To comply with legal obligations and protect our legitimate business interests

4. Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner. For detailed information about the cookies we use, please refer to our Cookie Policy.

5. Data Sharing and Disclosure

We do not sell your personal data to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our business
• Legal Requirements: When required by law, regulation, or legal process
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Consent: With your explicit consent for specific purposes

6. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy or as required by law. Generally, we retain customer account information for the duration of your relationship with us and for up to seven years after account closure for legal and business purposes. Marketing data is retained until you withdraw consent or for up to three years from your last interaction with us.

8. Your Rights

Under UK GDPR, you have the following rights regarding your personal data:

• Right of Access: Request a copy of the personal data we hold about you
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data in certain circumstances
• Right to Restrict Processing: Request limitation of how we process your data
• Right to Data Portability: Request transfer of your data to another service provider
• Right to Object: Object to processing based on legitimate interests or for marketing purposes
• Right to Withdraw Consent: Withdraw consent for processing where consent is the legal basis

9. International Data Transfers

We primarily process data within the UK and European Economic Area. If we transfer your data outside these regions, we ensure appropriate safeguards are in place, including adequacy decisions or standard contractual clauses approved by the relevant authorities.

10. Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal data from children under 16. If you believe we have collected information from a child under 16, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

12. Contact Information

If you have any questions about this Privacy Policy, wish to exercise your rights, or need to contact us regarding data protection matters, please contact us at:

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe we have not handled your personal data in accordance with data protection laws.